Kona Shoji Design
Custom Shoji Doors and Screens
Shoji paper
Privacy Policy

 

This is the web site of konashojidesign.com

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

 

Refunds

Refunds are made in a timely manner and must have been authorized by Kona Shoji Design. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. A $10 restocking fee will be charged to the customer at the time the credit is issued.  Shipping costs are the customer’s responsibility unless other arrangements are made. There are no return credits for the Extra Wide Shoji paper we sell. 

 


Kona Shoji Design 73-1035 Ahulani St., Kailua-Kona, HI 96740 

Phone/Fax 808-325-0243 or 808-217-5211      email: sales@konashojidesign.com